Refund & Returns
**REFUND POLICY**
**RETURN POLICY**
All our tumbler cups are crafted with meticulous care and precision, tailored to your specific order. Once the production process begins, we are unable to accommodate order cancellations. We regret to inform you that returns cannot be accepted in any circumstance.
**DAMAGES & ISSUES**
🌼 We want to emphasize that each item is crafted with love and dedication, undergoing multiple intricate steps. Just like any handcrafted piece, there may be slight imperfections (such as minor color variations or seam lines). These imperfections not only add character and uniqueness but also set our items apart from mass-produced alternatives. 🌼
If your item sustains damage during transit or if you happen to receive an incorrect item, please reach out to us at sheilakarroutecreations@gmail.com. We will promptly assess the situation and work diligently to make it right. Your satisfaction is our utmost priority.